T's and C's
Our Terms and Conditions
Terms and Conditions of Use
1. Acceptance of Terms:
By accessing or using EasyDeen’s website (the “Website” or “Service”), you agree to comply with and be bound by these Terms and Conditions.
2. Intellectual Property:
All content on the Website, including text, graphics, logos, images, and software, is the property of EasyDeen and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without prior written consent.
3. User Conduct:
You agree not to engage in any activity that disrupts or interferes with the proper functioning of the Website. This includes but is not limited to unauthorized access, data scraping, or any activity that violates applicable laws.
4. Privacy Policy:
Our Privacy Policy governs the use of personal information provided by users. By using the Website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
5. Third-Party Links:
The Website may contain links to third-party websites. EasyDeen is not responsible for the content or practices of these websites. Accessing third-party links is at your own risk.
6. Disclaimers:
EasyDeen provides the Website on an “as-is” basis. We make no representations or warranties of any kind, expressed or implied, regarding the content, accuracy, or availability of the Website.
7. Limitation of Liability:
To the fullest extent permitted by applicable law, EasyDeen shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website.
8. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any legal action arising out of or related to these terms shall be filed in the courts of Canada.
9. Changes to Terms:
EasyDeen reserves the right to modify these Terms and Conditions at any time. Updated terms will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the modified terms.
10. Contact Information:
For questions or concerns regarding these Terms and Conditions, please contact us here.
11. Returns Policy:
a. Eligibility: We accept returns for products within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required for all returns.
b. Process: To initiate a return, please contact us by email at returns@easydeen.co to request a Return Merchandise Authorization (RMA) number. Once you receive the RMA number, securely package the item and include the RMA number on the package. Return shipping costs are the responsibility of the customer unless the return is due to a defective or damaged product.
c. Refund or Exchange: Upon receiving the returned item, we will inspect it to ensure it meets our return eligibility criteria. You may choose to receive a refund to the original method of payment or exchange the item for another product of equal or lesser value. Refunds will be processed within 7 days of receiving the returned item.
d. Exclusions: Certain items may not be eligible for returns, including personalized or custom-made products, perishable goods, and gift cards. Additionally, final sale items are non-returnable.
e. Damaged or Defective Products: If you receive a defective or damaged product, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect for our records.
f. Return Shipping: If the return is due to a defective or damaged product, we will provide a prepaid return shipping label. For all other returns, the customer is responsible for return shipping costs.
g. Contact Us: If you have any questions or concerns about our returns policy, please don’t hesitate to contact our customer service team for assistance. We strive to make the return process as seamless as possible for our valued customers.